Passenger Rights and Responsibilities

Rights & Responsibilities | Security Protocol | Ground Transportation

• Passengers have the right to be contacted by Angel Flight Central with the name of the passenger’s pilot as soon possible once the information is known.
• Passengers have the right to be contacted by the pilot within 24 hours of the planned departure.
• Passengers have the right and responsibility to have an alternative means of travel in mind in the event the flight cannot be flown due to inclement weather or sudden scheduling conflicts.
• Passengers have the responsibility to keep their Mission Coordinator informed of any changes in plans including appointment times, cancellations of appointments, changes in traveling companion, changes in travel arrangements, etc.
• Passengers have the responsibility to provide Angel Flight Central with phone numbers where they may be reached prior to each flight including both home and destination.
• Passengers have the responsibility to limit their combined total amount of luggage to 50 lbs.
• Passengers have the responsibility to sign a form releasing the volunteer pilot and Angel Flight Central, Inc. from any liability in connection with the flight.
• Passengers have the responsibility to thank their volunteer pilots for this generous service.